Frequently Asked Questions
Short, direct answers. Cannot find yours? Contact us.
What are research peptides?
Research peptides are short chains of amino acids produced for laboratory study of biological mechanisms, receptor binding and stability. They are supplied as lyophilised (freeze-dried) powder for use in in-vitro and preclinical research.
Are your products for human consumption?
No. Every product is sold strictly for in-vitro and laboratory research. They are not medicines or supplements and must not be consumed or administered to people or animals.
How do you verify purity?
Batches are tested by independent laboratories using HPLC, and identity is confirmed by mass spectrometry where applicable. Certificates of analysis (COAs) are published on the Lab Reports page so you can check the result for yourself.
How should I read a certificate of analysis?
Look for the compound name and batch number, the purity percentage from the HPLC chromatogram, the identity confirmation by mass spectrometry, the testing laboratory and the test date. Our research library has a guide to reading COAs in detail.
How are peptides stored?
Lyophilised peptides are generally stable when stored cold, dry and protected from light, and reconstituted solutions are more delicate. Check the storage line on each product page, which states the requirement for that compound.
How do I pay?
Cryptocurrency (Bitcoin or USDT on TRC-20) is paid directly on this website after you place an order request. For credit or debit card and bank transfer, message us on Telegram with your order reference and we send you a secure payment link.
Is it safe to pay by card or bank transfer through a payment link?
Yes. The link opens a secure payment page. We never ask for card numbers, CVC codes or banking passwords on this website or in chat.
Where do you ship and how long does it take?
We ship to 27 EU countries. Orders are dispatched within 48 hours of confirmed payment and typically arrive in 3–5 business days, with tracking.
Is shipping discreet?
Yes. Parcels use plain outer packaging with no product names. Temperature-sensitive items are packed accordingly.
What if my order arrives damaged?
Contact us within 48 hours of delivery with your order reference and photos. We will arrange a replacement or refund once verified.
Can you tell me what dose to use?
No. We do not give dosing or medical advice, because our products are not for human use. The calculator and articles are for laboratory concentration and unit conversions and for summarising published research only.
Is it legal to buy these materials where I live?
Rules differ by country. You are responsible for checking that purchasing, importing and handling these materials is lawful where you are. We cannot provide legal advice.
Still have a question?
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